Ensure your medspa is easy to find by adding your location (clinic address), contact details (phone number, email), business hours, and a professional business description highlighting your specialties, such as injectables, laser treatments, or skincare. Include your website URL to allow clients to book appointments or explore services online.

Set up your cancellation, no-show, and refund policies to safeguard your time and resources. For example, you might charge a deposit or a fee for missed appointments, especially for high-demand services like Botox or laser treatments.

Add all your medspa services, including injectables, facials, chemical peels, body contouring, and laser treatments. Don’t forget to include buffer times between appointments for room sterilization and resetting equipment. You can also configure taxes and suggest add-on services like post-treatment skincare or lymphatic drainage massages.

Create detailed profiles for your providers, including their certifications (e.g., RN, PA, NP), specialties (e.g., injectables, laser technician), and working hours. Highlight their expertise with specific treatments such as microneedling, PRP, or dermal fillers, so clients can book the right provider for their needs.

Reduce no-shows by setting up text and email reminders. Send reminders 24 to 48 hours before appointments, ensuring clients never miss their slot.

Capture clients who drop by without an appointment and add them to a waitlist. This feature helps manage busy periods and fill last-minute cancellations while maintaining excellent customer service.

Keep track of important client information, including their name, email, phone number, and specific details such as skin type, treatment history (e.g., "Last Botox treatment: 20 units in forehead"), and preferences. This personalized approach improves client retention and helps you deliver a luxury experience.

Accept Walk ins frequently? Create a place holder customer profile and give it the name walk-in, This way you wont need to create a complete customer profile for a customer who you know is just stopping by for the day or just stopping by to purchase a product for themselves of a friend.

Enhance your medspa’s online presence by uploading your clinic’s logo, treatment room photos, and before-and-after pictures of popular services like injectables or laser hair removal. Showcase the professionalism and results your clients can expect.