Make sure your grooming salon is easy to find by adding your shop's location (address), contact details (phone number, email), business hours, and a description of your services (e.g., grooming for dogs, cats, and other small animals). Include your website URL if you have one to let pet owners easily book their furry friend’s next appointment online.

Protect your time by setting up key policies, such as your cancellation policy, no-show policy (e.g., charge for missed appointments), and refund policy. Clear policies help you avoid misunderstandings with clients.

Add all your grooming services, from full grooming packages (bath, cut, nail trim) to addons like teeth brushing, de-shedding treatments, or flea baths. Include buffer times between appointments to clean stations and sanitize equipment. You can also set up taxes and offer add-on services like nail polish for pets or ear cleaning.

Create profiles for each groomer, including their working hours, specialties (e.g., large dogs, cat grooming, hand scissoring), certifications, and favorite tools. This allows pet owners to select the right groomer based on their pet's needs, whether it's a nervous cat or a high-energy dog.

Reduce missed appointments by enabling text and email reminders. Send automated reminders 24 to 48 hours before appointments so pet owners don’t forget to bring their furry friend in for a grooming session.

Capture clients who drop by without an appointment and add them to a waitlist. This feature helps manage busy periods and fill last-minute cancellations while maintaining excellent customer service.

Keep detailed records for each pet owner and their pets, including contact information, breed, grooming preferences (e.g., "Shih Tzu - Teddy Bear cut"), health concerns (e.g., sensitive skin, allergies), and behavioral notes. Tracking this info helps ensure a great experience for both pets and their owners.

Show off your grooming skills by uploading photos of your shop, your groomers in action, and before-and-after shots of pets (with their owners’ permission!). This helps showcase your expertise and attract more bookings.