Cancelling your appointment within 24 hours will forfeit your deposit in full. No call/no show will forfeit your deposit in full, and require 100%full downpayment in order to reschedule. Lateness: please call the office or notify your artist if you will be running late. We will extend a 15 minute grace period, before cancelling your appointment entirely. If you are more then 15 minutes late you will forfeit your deposit and be charged a new deposit to reschedule.