How Can I Help?

Why do you require a card on file to book?

The reason you may be charged for canceling your nail appointment on short notice is because the appointment time was reserved specifically for you, and it is unlikely that I have enough time to fill that slot with another client.

How much time do i have to reschedule/cancel or even change my service?

Please cancel your appointment or make any changes via Vagaro or by calling/texting at least 24 hours in advance. Cancellations or changes to your service made within 12 hours will result in a 100% charge of your booked service to the card on file. Changes can include but aren't limited to switching from Aprés Gel-X to Luminary structured gel or requesting a polish change rather than your scheduled pedicure.

How early/late can I be for my appointment?

Please arrive no earlier than 5 minutes before your appointment time. A 10-minute grace period is allowed. However, your service may be shortened if I can accommodate your late arrival. If I cannot accommodate, your appointment will be cancelled and will result in a 100% charge of your booked service to the card on file.

Are guests or children allowed?

We love your children; however, we kindly ask that you do not bring them to your appointment. One guest aged 14 and older is permitted if you wish to bring someone with you.

Do you take appointments outside of normal business hours?

Yes, but this is subject to availability and must be requested ahead of time. There is a $30 after-hours fee applied to your service. 

How long will my nails last?

The minimum for all nail products in 2 weeks, but it is subject to change based on lifestyle and the type of nail enhancement that was applied.

What should I do if I have a problem with my nails after the appointment?

If something breaks within the first 7 days, I will fix it free of charge and if  I have any availability. Anything after 7 days will be have a fee. If there is a problem with the color, shape, length, etc after your appointment there will be a charge to correct anything since confirmation of satisfaction is asked during the appointment.

Can I purchase a gift card?

Yes! You can either purchase online by visiting the "gift card" page, or call/text me to set up a time to pick it up in person.

What forms of payment do you accept?

I accept cash, debit/credit, Zelle, and Apple/Google Pay.

Can I bring my own nail polish?

Yes, but I cannot guarantee the quality of the product that is not my own.