Terms and Conditions

Effective Date: 01/01/2024

Last Updated: 09/03/2025

These Terms and Conditions ("Terms") govern your use of the website and services provided by Folikel LLC, doing business as ("DBA") Folikel ("Folikel," "we," "us," or "our"). By accessing or using our website, booking an appointment, or purchasing products or services, you agree to be bound by these Terms. If you do not agree, you may not use our website or services.

1. Company Information

Folikel LLC operates under the registered business name Folikel and provides professional salon services, products, and related offerings (collectively, the "Services").

2. Eligibility

By using our website or Services, you represent that you:

  1. Are at least 18 years of age or have parental/guardian consent; and
  2. Have the legal capacity to enter into a binding agreement.

3. Services and Availability

  1. All appointments, services, and products are subject to availability and may be modified or discontinued at any time without prior notice.
  2. We reserve the right to refuse service to anyone in compliance with applicable laws and regulations.

4. Prices, Payments, and Billing

  1. Service and product prices are displayed on our website and are subject to change without notice.
  2. Payment in full is required at the time of service unless otherwise agreed.
  3. Accepted payment methods include [insert methods such as cash, credit card, or digital payments].

5. Appointment Cancellations and Refunds

  1. Cancellations must be made at least [e.g., 24 hours] prior to the scheduled appointment to avoid cancellation fees.
  2. Failure to provide timely cancellation may result in forfeiture of deposits or payment.
  3. Refunds for services are issued at our sole discretion.
  4. Product returns and exchanges will be honored only if compliant with health, safety, and hygiene laws.

6. SMS Terms of Service

By opting into SMS communications from Folikel through a web form, booking platform, or any other method, you agree to receive text messages from us, including but not limited to:

  1. Appointment reminders and confirmations
  2. Order alerts and updates
  3. Account notifications and service-related messages
  4. General customer support communications

Important Disclosures:

  1. Message frequency may vary.
  2. Message and data rates may apply.
  3. To opt out at any time, text STOP to any message.
  4. For assistance, text HELP or visit our website at https://www.folikel.com.
  5. Privacy Policy: https://mysite.vagaro.com/folikel/privacy-policy
  6. Terms of Service: https://mysite.vagaro.com/folikel/terms--conditions

By subscribing to our SMS service, you acknowledge and agree to these SMS Terms as part of our overall Terms and Conditions.

7. Intellectual Property

All content and materials on the website, including but not limited to text, images, graphics, logos, videos, and trademarks under Folikel LLC and Folikel, are the intellectual property of Folikel or its licensors and are protected by copyright, trademark, and other intellectual property laws.

  1. You may not copy, reproduce, distribute, or create derivative works without our written consent.

8. Prohibited Uses

You agree not to:

  1. Use the website for any unlawful purpose;
  2. Interfere with website security or functionality;
  3. Transmit malicious code, spam, or unauthorized advertising;
  4. Misrepresent your identity or affiliation with any person or entity.

9. Disclaimers and Limitation of Liability

  1. Folikel makes no guarantees regarding results from services, as outcomes vary based on individual factors.
  2. Services are provided "as is" and "as available" without warranties of any kind, express or implied.
  3. To the maximum extent permitted by law, Folikel LLC, its owners, employees, and affiliates are not liable for any direct, indirect, incidental, or consequential damages arising from your use of the website or Services.

10. Indemnification

You agree to indemnify, defend, and hold harmless Folikel LLC and its affiliates from any claims, damages, liabilities, costs, or expenses (including legal fees) arising from your violation of these Terms or your misuse of our website or Services.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, privacy practices, or accuracy of third-party sites and do not endorse their content.

12. Privacy Policy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your information. Please review it carefully here:

https://mysite.vagaro.com/folikel/privacy-policy

13. Governing Law

These Terms shall be governed by and construed under the laws of the State of [Your State], without regard to conflict of law provisions.

14. Dispute Resolution

Any disputes arising out of these Terms shall first be attempted to be resolved through good-faith negotiations. If unsuccessful, disputes will be subject to the exclusive jurisdiction of the state and federal courts located in [Your County/State].

15. Changes to Terms

We may update these Terms at any time without prior notice. Any changes will be effective upon posting on our website with a revised date. Continued use of the website after such changes constitutes acceptance of the updated Terms.

16. Contact Information

For questions or concerns regarding these Terms, please contact us:

Folikel LLC (DBA Folikel)

Email: hello@folikel.com

Phone: +1-562-916-3383

Address: 8504 Firestone Blvd #388, Downey, CA 90242

Website: https://www.folikel.com