Cancellation & Rescheduling

Appointments are reserved exclusively for you. Please provide at least 48 hours' notice for any cancellations or appointment changes.

Appointments cancelled, rescheduled, or missed with less than 48 hours' notice will be charged 100% of the scheduled service(s) to the card on file. If the card is declined, the balance must be paid before booking future appointments.

Late Arrivals

If you arrive 10 minutes or more late, your appointment may need to be shortened or rescheduled. If your service cannot be completed due to late arrival, the cancellation policy will apply.

Illness Policy

If you are experiencing symptoms of a contagious illness, please reschedule your appointment.

To protect the health of all clients and myself, I reserve the right to refuse service to anyone who arrives visibly ill or exhibiting contagious symptoms. If service is refused due to illness, the scheduled service will be charged in full.

Service Adjustments

Your satisfaction is important to me. If you have concerns about your service, please contact me within 7 days so we can discuss an adjustment if appropriate.

Refund Policy

All service sales are final. Retail products may be exchanged or returned within 14 days if unopened.

Pricing

Service prices are subject to change at any time. Current pricing is always reflected in the online booking system.