We carry Alcove, Amika, Authentic Beauty Concept, Design Me, Eminence, K-18, Moroccan Oil, Olaplex, Oligo, Redken and Sexyhair.

A few of our team members are available after hours, please give us a call at 519-758-8883 for more information.

Technically we do accept walk-ins, so an appointment is not always necessary. Please keep in mind that we may not be able to accommodate walk-ins if all of our team members are fully booked.

During busier seasons such as back-to-school season and the winter holiday season it may be ideal to book a couple weeks in advance!

Yes we do! If you provide us with your phone number and/or email, we will send you an appointment reminder. 

Keep in mind that technology is not always perfect, it is the clients responsibility to ensure that they show up on time and cancel at least 24 hours ahead of their appointment if needed.

Yes. Our cancellation policy is:

We understand that sometimes situations come up that require you to change your plans. If you must cancel or reschedule your appointment, we require that you notify us at least 24 hours in advance. This helps us protect the time of our stylists and our clients and ensures that we can continue to deliver upon our promise of exceptional service.Cancellations and rescheduled appointments without 24 hours’ notice will incur a cancellation fee of 50% of the service price. Missed appointments (“no-shows”) will be charged 100% of the service price. This fee is non-refundable and cannot be put toward any future services. 

Yes we do! Give us a call or come into the salon and we can get one ready for you!

Everyone's hair grows differently. Your hair's texture and strength plays a huge role in it's growth, therefore the answer varies from person to person. We always suggest that our clients get a healthy trim and treatment once every season. 

YES. Always use heat protection. It will not only protect your hair from heat damage, but it will also protect all colour for better longevity. 

Pro tip: A heat protectant in an aerosol bottle will always be for dry hair only and a heat protectant in a spray-pump bottle will always be for wet hair only. 

NEVER go to bed with wet hair. This can cause moisture at the scalp which can lead to your hair becoming greasy after a day (especially with hair extensions). 

Everyone's hair is unique, so this will vary from person to person. 

If you wash your hair twice a week or less, always shampoo twice (wash, rinse & repeat), then finish with either conditioner or a hair mask. 

We recommend using professional shampoos, such as Design Me, Alcove & Moroccan Oil (sold at Hair Body Boom).

Always blow dry your hair before bed. 

ALWAYS use a clarifying shampoo before using a purple/toning shampoo and follow with a hair mask. 

Every 4 weeks for root touch up colour.

Brush them multiple times a day to avoid tangling. Wear a bonnet to bed or put into braids. Thoroughly wash in between the extensions. Never go to sleep with wet hair. 

Come in for colour services every 4 to 8 weeks. Reduce washing as much as you can to prevent colour fading. Use heat protectant.

When you're not happy with your colour we lighten the hair all over a couple levels to get you to your hair goals.

Colour corrections require a consultation, we need to assess your hair before doing anything with it so we can inform you of what we CAN do with it, we might not always be able to work with your hair if it is too damaged.

We love when people bring in inspiration pictures to create your perfect look.

Tape-in hair extensions are a semi-permanent hair extension method that involves attaching pre-taped hair wefts to your natural hair with medical-grade adhesive.

Technically no. The damage often associated with nail services is most commonly caused by application and removal methods. Professional products applied and removed by a certified nail technician should result in little to NO damage done to the natural nail. Drills are not necessary in the application of gel or acrylic and can cause unnecessary damage. Drills are NOT used in our nail applications. 

Acrylic is a monomer (liquid) and polymer (powder) blend that results in a rigid, strong nail extension. Gel is a thick, syrup-like nail product that cures to a flexible, often rubber-like coating when put into a UV or LED light. Both are good products with many different applications. A certified nail technician can help you choose the right product for you.

Tips (or extensions) are nails that are created by gluing a plastic nail tip to the end of a short natural nail and applying either a gel or acrylic over it to instantly lengthen short nails. An overlay is when the product (gel or acrylic) is applied directly to the natural nail with no extension used, much like nail polish, with the goal of either growing out nails or simply enjoying chip-free, instantly dry nail colour.

A properly applied gel polish should last 2-3 weeks, after which a soak-off (removal) or a fill should be done.

Hair should be approximately a quarter of an inch long for best waxing results.

No, though mild redness and irritation is perfectly normal after waxing, severe irritation including blistering, raw skin or rash is not. These can be a sign of allergic reaction or bacterial or fungal infection. Always make sure your waxing technician is certified and follows proper health and safety codes. Bruising is a sign of improper technique and it should not happen. Though harmless, it's unsightly and can ruin the look of your fresh wax.

Most clients will find that ibuprofen will help dull the discomfort of waxing. topical numbing agents can also help. However, the discomfort of waxing can often depend on the waxing technician themselves. Technique is important for safe and comfortable waxing so visiting a certified and experienced esthetician is the first step to ensuring happiness and comfort with your waxing service.

Get a full facial at least twice a year at the change of season (winter to spring/summer to fall) and a refresher facial between those. At home care is also vital to ensuring results from your facial so ask your facialist about recommendations for an at home skin care routine that fits you and your needs.