In order to ensure the provision of high-quality care within a reasonable timeframe, we have implemented an appointment and cancellation policy.
As appointments are in high demand, canceling your appointment in advance allows us to offer the time slot to another individual seeking timely care. This policy helps us optimize our appointment availability for all clients.
During the appointment booking process, you will be required to make a 30% deposit, which will be applied as a credit towards your scheduled treatments.
We understand that circumstances may arise requiring you to cancel or reschedule your appointment. To avoid any inconvenience, please notify us at least 24 hours prior to your scheduled appointment. In such cases, your deposit will be applied towards a future appointment. However, if you provide less than 24 hours' notice, a 30% cancellation fee will be charged.
Please note that if you arrive more than 15 minutes late for your appointment, it will be considered a no-show and the cancellation fee will be applied.
We are more than happy to address any inquiries or concerns you may have regarding our cancellation policy.
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