Privacy Policy — IB Therapy

Last Updated: February 20, 2026


IB Therapy PLLC ("we," "us," or "our") operates the website mysite.vagaro.com/ibtherapy (the "Site"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our Site, submit a form, or interact with our services.

By using our Site, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Site.


1. Information We Collect

We may collect the following types of information:

a) Information You Provide Directly

  1. Name, email address, and phone number (via contact forms, appointment requests, or lead forms)
  2. Responses to intake or consultation questions
  3. Any other information you voluntarily submit

b) Information Collected Automatically

  1. IP address, browser type, operating system, and device information
  2. Pages visited, time spent on pages, and referring URLs
  3. Cookies and similar tracking technologies (see Section 6)

c) Information from Third Parties

  1. If you interact with our advertisements on platforms such as Meta (Facebook/Instagram), we may receive information you submit through lead forms hosted on those platforms, including your name, email, and phone number.

2. How We Use Your Information

We use the information we collect to:

  1. Respond to your inquiries and schedule consultations
  2. Provide and improve our healthcare services
  3. Send appointment reminders and follow-up communications
  4. Send promotional messages (only with your express consent)
  5. Analyze website traffic and improve user experience
  6. Comply with legal and regulatory obligations

3. Consent to Communications (TCPA Disclosure)

By submitting your contact information through our Site or any lead form (including forms on Meta platforms), you expressly consent to receive:

  1. Phone calls (including those made using automated dialing systems)
  2. SMS/text messages
  3. Emails

from IB Therapy PLLC regarding your consultation request, appointment scheduling, and related health services.

Message and data rates may apply. Message frequency varies. You may opt out of text messages at any time by replying STOP. You may opt out of emails by clicking the "Unsubscribe" link in any email.

Consent is not a condition of purchase or receiving services.

4. How We Share Your Information

We do not sell your personal information.

We may share your information with:

  1. Service providers who assist with scheduling, communications, and marketing (e.g., CRM platforms, SMS providers) under contractual obligations to protect your data
  2. Advertising platforms (such as Meta) for campaign measurement and optimization, using de-identified or aggregated data where possible
  3. Legal authorities, if required by law, court order, or to protect our rights
  4. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties


5. Health Information (HIPAA Notice)

If you become a patient of IB Therapy, the collection, use, and disclosure of your Protected Health Information (PHI) is governed by our separate HIPAA Notice of Privacy Practices, which will be provided to you before or at the time of your first appointment.

This website Privacy Policy does not apply to PHI collected during the course of treatment.


6. Cookies and Tracking Technologies

Our Site may use:

  1. Essential cookies — required for Site functionality
  2. Analytics cookies (e.g., Google Analytics) — to understand how visitors use our Site
  3. Advertising cookies (e.g., Meta Pixel) — to measure the effectiveness of our advertising campaigns

You can manage cookie preferences through your browser settings. Note that disabling cookies may affect Site functionality.


7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required by law.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

9. Your Rights

Depending on your location, you may have the right to:

  1. Access the personal information we hold about you
  2. Request correction of inaccurate information
  3. Request deletion of your personal information
  4. Opt out of promotional communications

To exercise any of these rights, please contact us using the information below.

10. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.

11. Children's Privacy

Our Site and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this page periodically.

13. Contact Us

If you have questions about this Privacy Policy, please contact us:

IB Therapy PLLC

Irina Batashki, MSN, APRN, FNP-C

552 South Washington Street, Suite 219

Naperville, IL 60540

Email: ibtherapy.beauty@gmail.com

Phone: (224) 425-7566