Cancellation Policy

We require a credit card number on file to hold any appointment.


  • No-shows, cancellations, or reschedules without a 24-hour business day notice will be charged 50% of the missed appointment.


  • Extensions, Brazilian Blowouts, Color Corrections, and/or Full Custom Colors require a 48-hour business day notice.


  • Clients who are late to their appointment and have to be rescheduled will also be subject to charge.


  • Tuesday appointments should be cancelled before noon on the Saturday prior to appointment.


  • Appointments are not considered successfully cancelled until text confirmation.


We offer courtesy email and text confirmations a week and a day in advance. If you are unable to confirm your appointment, please understand it is your responsibility to remember your appointment date/time to avoid missed appointments and cancellations.