FAQs

What is the salon address?

Our salon is located at:​

​2750 E WT Harris Blvd, Unit 216, Charlotte, NC 28213

This address is consistently listed on our About page and included in all appointment confirmation emails to ensure clarity for our clients.


Are you accepting new clients?

Yes! We are accepting new clients until stated otherwise.

Can new clients receive hair color services during their first appointment?

As a stylist committed to the health and integrity of your hair, I do not offer hair color services during the initial appointment for new clients. This approach allows me to assess your hair's current condition and ensure it's in optimal health before proceeding with any color treatments. Once we've established a healthy hair foundation, we can discuss and plan for color services in future visits.​

Do I need to schedule a consultation?

Consultations are required for:​

  1. New clients requesting chemical services (e.g., relaxers, keratin treatments).​
  2. Existing clients who haven't been seen in the past 6 months.​

This ensures we assess your hair's condition and provide the best care possible.​


How far in advance can I reschedule my appointment?

Appointments can be rescheduled up to three weeks from the original appointment date. If rescheduling occurs beyond this three-week window, the original deposit will be forfeited, and a new deposit will be required to secure a future appointment.​