MEMBERSHIPS & PACKAGES

FAQs

WHAT IF I DON'T USE MY MONTHLY BLOWOUTS?

No need to stress! Your membership blowouts will be added to the next month so you can use them when needed.

WHAT IS A HEAD SPA?

A relaxing scalp treatment that deeply cleanses, exfoliates, and nourishes your scalp while promoting healthy hair growth. Bonus: it also relieves tension and stress! It is very similar to a facial but for your scalp.

DO YOU WORK WITH ALL HAIR TYPES AND/OR EXTENSIONS?

Yes! We welcome all hair types, textures and lengths. We also specialize in extensions and will blend and protect them during all services!

DO YOU ACCEPT WALK-INS OR DO I NEED AN APPOINTMENT?

Walk-ins are always welcome! However, we highly recommend making an appointment to secure your time slot and/or service provider.

WHAT ARE YOUR CANCELLATION POLICIES?

Need to cancel an appointment?

  1. 24-hour notice is required to cancel or reschedule an appointment without a fee
  2. appointments cancelled outside of the 24-hour notice or no-showed will result in the service being deducted from your monthly membership


Need to cancel your membership?

  1. a 30-day in-person signed notice is required to cancel a membership. Note: all membership benefits remain active during the notice period.
  2. No partial refunds are issued for unsaved services


You can also choose to freeze your membership instead of cancelling!

  1. memberships can be frozen for a minimum of 30 days & a maximum of 90 days once per calendar year
  2. frozen memberships automatically resume monthly billing on the selected restart date