Unused credits from your monthly membership will roll over to the next month for 12 months, giving you extra flexibility to use them when it’s convenient for you. Enjoy the freedom to schedule your services without worrying about losing credits!
Members are locked into membership pricing, discounts off of any additional services, retail and add on services. Plus reward points for signing up for a membership
Enjoy complete flexibility with no long-term contracts! Month-to-month billing and you can cancel or pause your spa membership anytime, giving you full control over your plan. Relax knowing you’re not locked into anything! Simply sign up using your preferred card on file (including HSA/FSA). The day you sign up would be your monthly billing date.
Pausing:
If you’d like to pause your membership, simply text or email Mayari Wellness. While your membership is paused, you won’t lose any credits. However, if your membership is paused for more than 90 days, it will be automatically canceled. Any remaining credits can be used by you, a friend, or a family member within 30 days.
Cancellation:
If you decide to cancel, please provide at least 30 days notice by email or text before your next billing cycle. Unused credits may be used within 30 days after cancellation. One membership sign up a year(If you decide to cancel, you must wait 12 months from cancellation date to sign up for a membership again)
Skip the wait! With priority scheduling, ensuring you get the appointment times that work best for you and enjoy the convenience of rescheduling or adjusting your sessions with ease making self care fit seamlessly into your schedule.
We’re thrilled to offer membership options that provide exclusive savings and value to our committed clients. Please read the following policies carefully to ensure full understanding before enrolling:
Membership Pause Policy:
Cancellation Policy:
To cancel your membership, you must contact us directly. Membership cancellations are not retroactive and will take effect at the end of the current billing cycle.
Rejoining After Cancellation:
If your membership is canceled (whether by choice or due to inactivity), you must wait 6 months before signing up again—unless otherwise approved due to special circumstances (e.g., pregnancy, military deployment, etc.).
No Refunds:
Membership fees are non-refundable, including any unused sessions or missed appointments. If you’re unsure about committing to a membership, we recommend purchasing a service package instead.
No-Show & Late Cancel Policy for Members:
The same cancellation and rescheduling policies apply to members as to all clients. If you no-call/no-show, or cancel/reschedule with less than 24 hours’ notice, you will lose one membership credit or be required to pay the cancellation fee.
Active Membership Requirement for Benefits
Same-Day Sign-Up Policy
When enrolling in a membership, your initial sign-up and credit cannot be applied to a same-day service that was already booked.
If a client receives a massage and chooses to sign up for a membership at checkout, they will still be responsible for paying the standard rate for that day’s service. The newly added membership credit will be available for use starting with the next scheduled appointment.
This ensures fairness and consistency in how membership benefits are applied.
Membership Sharing Policy
We love that our members want to share the gift of self-care with their loved ones. To maintain fairness and structure, please review the following guidelines for sharing memberships:
Membership Misuse & Termination Clause
Mayari Wellness reserves the right to terminate any membership at any time due to policy violations, misuse, or abuse of benefits. In the event of termination, all remaining credits will be forfeited and no refunds will be issued.
Agreement to Terms
By enrolling in a membership with Mayari Wellness, you acknowledge that you have read, understood, and agree to all membership policies and terms, including the Membership Misuse & Termination Clause.
You understand that failure to comply with these policies may result in loss of membership privileges, forfeiture of credits, and non-refundable termination of your membership.