Arriving late may limit your valuable treatment time. While we strive to provide your full session within the scheduled duration, please note that arriving more than 10 minutes late may require us to reschedule. For detailed information about fees, kindly refer to our cancelation policy.
Cancelation Notice: We kindly ask that you provide at least 24 hours' notice if you need to cancel or reschedule your appointment. This allows us to offer the time slot to other clients who may be waiting for an appointment.
Late Cancelations: Appointments canceled within 24 hours of the scheduled time will incur a late cancelation fee. This fee will be assessed as a percentage of the service booked.
No-Show Policy: If you do not show up for your appointment without prior notice, a no-show fee will be charged. This fee is equal to the cost of the scheduled service.
Rescheduling: We understand that life can be unpredictable. If you need to reschedule, please contact us as soon as possible, and we will do our best to accommodate your new request.
We do not provide refunds for any services rendered. Aesthetic results can vary greatly among individuals, and while we strive to achieve your desired outcomes, we cannot guarantee them. Clients are responsible for any additional treatments necessary to reach their goals.
Retail Policy: All product purchases are final and non-refundable. Defective products may be exchanged within 14 days for the same item only.
Please note that Gift Certificate purchases are also non-refundable.
At Medica Aesthetics, we adore babies and children! However, we kindly request that you make childcare arrangements before your appointment. This helps ensure the safety of your little ones and creates a relaxing environment for all our clients.
While we adore animals, we kindly ask that you leave your pets at home during your visit to Medica Aesthetics. If you arrive with a pet that is not a service animal, you will need to remove them from our facility. To ensure a smooth and uninterrupted experience, we appreciate your cooperation in leaving your pet at home. Thank you!