Frequently Asked Questions

Tele-psychiatry applies the modern technology of telephone and video call appointments to the traditional practice of psychiatry, facilitating mental health care with greater convenience.

Much like an in-person psychiatrist, Rx ReLeaf treats a variety of mental health issues including depression, anxiety, sleep disorders, PTSD, adult ADHD, and any everyday stressors. Our tele-psychiatry services connect you with a licensed provider that can provide treatment plans and medicinal recommendations for specific conditions, or simply listen to and talk through your problems with an open, understanding heart.

All you need to connect to an individual teletherapy or tele-psychiatry appointment is the ability to make video calls. You can use either a computer, tablet, or smartphone, as long as it has a steady internet connection, an attached webcam or internal video camera, a microphone, and a speaker or headphone input.

Absolutely! That’s the best part of telehealth appointments and consultations. You can connect from wherever you feel comfortable sharing personal information and speaking openly.

While most insurance providers will cover tele-psychiatry services, we are unfortunately unable to bill your provider directly. You should contact your insurance company before scheduling an appointment to verify your eligibility for and coverage of tele-psychiatry services. Rx ReLeaf provides all the necessary invoices and documentation for you to submit a reimbursement claim directly to your insurance carrier.

Absolutely. Rx ReLeaf adheres to HIPAA Privacy Rules and the strictest standards of integrity, meaning your tele-psychiatry and teletherapy appointments are fully confidential and our electronic health record systems are highly secure. All clients have the same level of protection and privacy as they would at an in-person visit.

Currently, residents of New Jersey can book tele-psychiatry appointments with us. However, we hope to expand our services to the broader community, so please continue to check back as we add additional states to our service area.