FAQ

Where are we located?

We are located at 8410 Six Forks Rd Raleigh NC 27615. There are 3 offices inside the same building. You must enter Suite 203 where you will find a lobby until I become available. Bathroom is in the hallway if needed. Please DO NOT knock on room door upon arrival. 

Its my first time and don't know which service to book.

We love first timers! Im sure you have lots of questions and we are here to help. We recommend booking the “Virtual Intro Consult” for anyone looking to improve their skin over time and dedicated to seeing progress with a curated routine. Its the best way for us to have a 1:1 conversation and understand how to best help you. We understand that some may already be happy with their routine and would just like a boost. In this case we recommend, the “Customized Facial” to help maintain the glow you already worked hard for.

I have an evening appointment and the door is locked.

Because we share our unit with 2 other businesses, sometimes you may find the main building door locked past 5pm. If so, please contact the owner via message in Vagaro or Instagram: @sknlab.aesthetics or text only: 919-817-5711.

When will I receive my online order?

For all shipping or online questions, please contact our Executive Assistant, Jess at IG: sknlab.assist or Text Only: 919-348-9366 for tracking information and updates.