FAQ

Do I need to check in early?

Virtual intakes will be sent to your provided contact 24 hours in advance to be filled out prior before your service. Please fill those out and arrive at least 5-10 mins before your service to be reviewed and to start your service on time. 


If an intake is not filled out, you will be asked to fill one out before the service. 


If you are running late, we offer a grace period of 15 minutes to be check in and receive the remaining time of your service. After the 15 minutes has passed, your service will be cancelled and your card on file will be charged. 

What do I wear?

Solace Wellness waiting area is a shared space. Please wear respectful clothing to our space. Now during your service you may undress to your level of comfort. Modesty and proper draping will be conducted throughout your service. At any point you feel uncomfortable I invite you to please speak up. 

Can I bring someone with me?

My room isn’t very large, with that being said you may bring someone with you however they will be asked to be seated in the shared waiting area. If you happen to bring a minor (under 18) I will kindly ask you to reschedule your service on another day you are able to come alone. 


Do I need to do anything after my service?

Depending on the type of service you received I may send home an after care card for your knowledge. For other services that do not include after care, it is recommended to drink lots of water, stretch periodically throughout the day, and to limit your activity.