Please understand every hair appointment needs certain time to provide your service. If you are late for your appointment not only it effects your services, it also effects the next clients appointment as well. Which will make them wait for your extended service to be completed.
Due to the situation please kindly understand, your appointment will be canceled when you are 15 minutes late, and we would have to reschedule your appointment to properly give you a service you deserve. Please respect other clients appointment as yours.
Thank you so much for understanding and your cooperation.