Studio Policies

1. Chemical services always require a consultation to ensure safety, precision, and the best results.

Scalp + Hair Analysis, care planning, and regimen-building appointments are paid specialty services and are never complimentary.

They follow the standard 50% service cancellation policy below.

All services are held to the 50% service cancellation policy standard.

Please plan for your travel distance and expected weather. Weather does not automatically waive cancellation fees.

Official road closures or exceptionally unsafe conditions may be reviewed individually.

1. Repeated late cancellations or missed appointments may affect your ability to reserve future appointments.

1. Consultations ensure your experience is personalized, and tailored to your goals, allowing me to curate the best plan for your hair and/or scalp.
2. Your appointment reserves dedicated time and personalized care just for you. These guidelines help keep booking clear and appointments running smoothly.

Appointments must be cancelled or rescheduled at least 48 hours in advance.

1. Sickness or emergencies happen — for you and for me.
2. If I need to reschedule due to illness or emergency affecting myself or my family, your appointment will be moved, your deposit carried over, and a $10 service credit applied to your account.

1. Late cancellations or no-shows result in a 50% service charge.
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3. Repeated cancellations or no-shows, or failure to respect my policies will limit future booking availability.

To create a smooth, respectful experience for everyone, clear communication helps keep the schedule fair, balanced, and welcoming for all guests.

Appointments are reserved especially for you, and last-minute changes directly impact availability.

1. American Express, Debit Card, Discover, Vagaro Pay Later, Visa and MasterCard. Cash is accepted, but NO Cash Till is present. Cash Back is not available.

1. Free Parking located behind the Plaza building.

1. Services are available for clients 13 years and older. Children's cuts are not offered due to studio furnishings, tools, and safety considerations.