Cancellations made less than 7 hours prior to the reservation will result in a loss and forfeiture of the 50% prepayment. Cancellations made more than 7 hours prior to the reservation will result in a credit of 50% prepayment to the client's account for future services. In the case of a no-show for a reservation, the client will forfeit the 50% prepayment and will also be charged the remaining 50% of the service cost for the booked reservation.
For appointments rescheduled less than 7 hours of reservation; client will lose and forfeit the 50% prepayment.
Earning Points: Earn 1 point for every dollar spent.
Redeeming Points: Points can be redeemed for discounted services.
Bonus Points: Earn extra points by leaving a written review or referring a friend.
Point Transfer: Clients may transfer their points to another client.
Expiration: Points expire after 12 months of inactivity.