Here is a quick guide.

Above the chin/ear area.

Falls between your collarbone and shoulders (includes bobs).

Falls past your shoulder blades closer to the middle of your back.

Past midback or noticeably thick or dense hair.
making a big change? book a Transformation Cut
If you're cutting off more than 4 inches or completely changing your style — even if it means going to a shorter category — book the Transformation Haircut instead of a length-based maintenance cut. This gives your stylist the extra time needed for a bigger change.
Still not sure? fill out Our New Haircut Client Questionnaire and we will reach out to you to help you book the service that is right for you.
New Haircut Client Questionnaire
here is where to start
Root Touch-Up and Gloss
For covering grays or maintaining the current root color. This is not a lightening service.

Gloss
Adds shine and a hint of color between bigger color appointments. It doesn't change your base color.

All-Over Color
Changes the tone or depth of your hair (not a lightening service).

Highlights (full, partial and face frame)
For adding or maintaining lighter pieces, ranging from subtle to a full change.

Lightener Touch-Up
Ongoing maintenance for clients already maintaining a blond/lightened look (requires upkeep every 4-6 weeks).

Creative Color and Color Corrections
Major transformations, fantasy colors, or fixing previous color. These require an in-person consultation before booking.

First time going lighter, or has it been 6+ months since your last color appointment?
We recommend starting with a Full Transformation Highlight or a Color Correction consultation rather than a touch-up service — this ensures your stylist has the right amount of time to get you the best result. Not sure where you fall? Fill out our Color/Lightening Questionnaire, and we will reach out to you soon after that!
New Color Client Questionnaire