Frequently Asked Questions

How do I know what service to book?

Not sure which service to book? Check out our services guide for details, or fill out our new client questionnaire and someone from our team will reach out to help you find the right fit

New color client questionnaire

New haircut client questionnaire

What are your prices?

You can find our prices by selecting your stylist and service on our booking page. this will show you where costs begin. Please note: these prices are starting points, not final pricing, since your actual cost depends on the stylist and desired outcome. For the most accurate price, we recommend booking a consultation with your preferred stylist.

Do you take walk-ins?

We're an appointment-only salon, so walk-ins aren't something we can guarantee. That said, last-minute cancellations do happen, so there's occasionally same-day availability. If you're hoping to be seen the same day, feel free to give us a call and we'll do our best to check.

Where can I park?

We have metered street parking available right outside. Please note: the parking lot next to our building belongs to a neighboring business and is not available for our clients. We've been advised that vehicles parked there may be subject to towing, so please avoid parking there to prevent any inconvenience.

What kind of services do you offer?

We offer a full range of hair services, including cuts, color, curls, extensions, and tinsel, along with facials, waxing, lashes, and even tarot card readings.Check out our booking page for our full menu!

What is the difference between a salon stylist and an independent stylist?

Our salon stylists are part of the Alchemy team, and any promotions or discounts we run typically apply to their services. Independent stylists rent their own space within our salon and operate their own business, including their own pricing and policies. so salon-wide promotions may not apply to their services. You can see which category a stylist falls under at the top of their profile on our booking page.

What is your cancellation policy

Our cancellation policy may differ from our indepent stylists policy so make sure to check with them if they have a different one.


48 hrs before, if you have not confirmed your service via Vagaro, you’ll receive a confirmation text from our salon. This would be the best time to notify us or your stylist if you’d like to reschedule or cancel your service before being charged a rescheduling/cancellation fee


In the event that you reschedule/cancel your service within 24hrs or less, will result in your card on file being charged a fee or for services that include a non-refundable deposit, your non-refundable deposit will then be forfeited and a new-non refundable deposit must be made to rebook.


Esthetician Services : 50% of service total.

Haircut Services : $50

Color/Lightening/Specialty Services: $100


click here to see our full policy.

Can I bring my child to my appointment?

To keep our salon comfortable and safe for all clients, we ask that children only be present if they're receiving a service themselves. We appreciate your understanding!

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Still looking for answers?