FAQs

Nonrefundable Appointment Reservation Deposit Policy

At Columbus Skin Care Salon, a 50% nonrefundable appointment reservation deposit is required to secure all appointments.

This deposit is payment for reserving a specific date, time, and service provider exclusively for you. Once your appointment is confirmed, that time is removed from our availability and reserved for your scheduled service.

When you arrive and receive your scheduled treatment, the full amount of your reservation deposit is credited toward the total cost of that service.

If you fail to attend your appointment, the reservation deposit is forfeited. The deposit is retained as payment for the appointment time that was reserved and made available to you, regardless of whether the treatment was performed.

Appointments canceled or rescheduled with at least 24 hours' notice are eligible to have the deposit transferred to salon credit for a future appointment. Cancellations or rescheduling requests made with less than 24 hours' notice result in forfeiture of the deposit.

All appointment reservation deposits are nonrefundable.

By completing your booking, you acknowledge and agree to these reservation, cancellation, and deposit terms.

Columbus Skin Care Salon — Where Your Skin Is Our Priority.

We’ve worked hard to provide our clients with the highest quality service over the years and take pride in our exceptionally talented staff. So that we may continue providing you our best, we’ve created this cancelation agreement that honors your time and commitment to yourself, while also respecting the time of our service providers. We understand that sometimes scheduling adjustments are necessary; however, we require at least a 24-hour notice for an appointment to be rescheduled or canceled. If you cancel within 24 hours of your scheduled appointment time, you will forfeit your deposit. If you fail to show up for your scheduled appointment time without any notice, you will forfeit your deposit. Late arrivals will result in a shortened appointment. Appointments booked for the same day are considered confirmed and cannot be canceled to adhere to our strict 24-hour cancelation policy. If the appointment can be filled, no billing will be made.

You may cancel your class up to 48 hours before the class begins and request to receive a full refund. If cancellation is made the day of you will receive a credit to reschedule at a later date. Credit must be used within 90 days.