When coming into Katie's Nail Haven, here are some of the expectations:

1. Dress Appropriately. There are other people working at the salon Katie's Nail Haven suite is located in.

1. Behave Appropriately. Katie's Nail Haven has the right to refuse service if the client is intoxicated, rude, abusive, or makes others uncomfortable.

1. If a client brings a guest along, please make sure they follow these expectations as well for the best experience possible.

1. Please communicate with Katie's Nail Haven efficiently. All contact information is provided below.

Katie's Nail Haven accepts different payment options! You can either pay by cash, debit card, credit card, or online payment services such as Zelle, Venmo, and Apple Pay. We do not accept checks!

1. On the date of the appointment, if a client does not call and show up, they will be charged a 30$ cancellation fee. If an emergency were to come up, please call Katie's Nail Haven to reschedule your appointment.

1. Please cancel or reschedule 24 hours before the appointment. Failure to do so will be charged a 30$ cancellation fee.If an emergency were to come up, please call Katie's Nail Haven to reschedule your appointment.

1. Katie's Nail Haven has a grace period of ten minutes after the appointment if there is no other client booked after it. If a client comes later than 10 minutes and another client is booked after them, they can either reschedule or be charged 30$ cancellation fee

If a client has any allergies or medical conditions that can affect their appointment, please notify ahead of time! It is recommended to deal with these issues before the appointment to ensure safety for you, the worker, and other clients. Katie's Nail Haven has the right to refuse service if the client shows contagious conditions or injuries.

Under Barbering and Cosmetology Health & Safety Rules §83.102(b) (Health and Safety Standards—General Requirements), a practitioner may not perform services on a client if the practitioner has reason to believe the client has a contagious condition (such as head lice, nits, ringworm, or conjunctivitis), or has inflamed, infected, broken, raised, or swollen skin or nail tissue, or an open wound or sore in the area to be serviced .

As previously stated, there is a 30$ cancellation fee if a client does not call or show up. Additional fee(s) related services are mentioned on the tabs in the provided services. As an example, if a client comes in wanting to get takeoff but does not pay for the fee to do so, they can either pay upfront or reschedule their booking.

1. Katie's Nail Haven accepts Walk-Ins.