FAQs

What can I exprect during my service?

Here is a step by step summary of our head spa service:

Scalp Analysis - Determines the best customized treatment for you.
Aromatic Sensory Journey - Select the aroma used during step 6.
Treatment Bed Preparation - Once your comfortable, your tech will begin with dry brushing and apply scalp enhancer to be massaged into dry scalp.
Customized Treatment Application - Your custom treatment, followed by a neck and shoulder massage.
Scalp & Hair Wash - Treatment is cleansed with a deep clarifying scalp and hair wash.
Halo, Aromatherapy, & Hair Bath - Your selected scent, plus a hair bath scalp massage with modern and traditional scalp tools.
Hair Mask & Massage - Hair mask is steamed into your hair while you receive a hand and arm massage.
Service Completion - Post service scalp analysis and rough blowdry.

Should I do any add-ons?

While its not necessary, we recommend adding on one or two mini treatments to elevate your experience.

Is the treatment room private?

Yes! Our treatment rooms are 100% private. You will be able to undress and get into the treatment bed privately, and you will be fully covered with a sheet and blanket during your service. There is a stool and basket provided in your room to safely hold your belongings.

What should I wear/how much do I undress?

Whatever makes you most comfortable! We highly recommend undressing your upper body and removing necklaces, earrings, rings, and other bulky jewelry in order to fully enjoy the neck, shoulder, hand, and arm massages. Wearing tight pants or jeans during your service may be uncomfortable or too warm, so we suggest taking that into consideration as well.

Is it okay to talk during my service?

To preserve a serene and tranquil environment for all of our guests, we kindly ask that if you need to speak to your technician during your service, you do so in a hushed, calm tone. Otherwise, we greatly appreciate keeping all other conversations in the front lobby area. Thank you for helping to keep our spa a quiet, relaxing space for all.

When should I come back again?

We recommend rebooking about 4 to 6 weeks out from your service to maintain scalp health. For chronic conditions, we suggest 2 to 6 weeks for best results.