Appointments & Booking:

All services must be booked in advance through our online booking system or through me personally. By scheduling an appointment, you agree to the policies outlined below.

We reserve the right to refuse or reschedule services at our direction to ensure the safety and experience of all clients.

Deposits & Payments:

A deposit will be required to secure your appointment. This deposit will be applied toward your service total. Remaining balances are due at the time of service. We accept approved forms of payment listed below.

Health & Safety:

Clients are responsible for disclosing any medical conditions, allergies, scalp sensitivities, or pregnancy at the time of booking. We reserve the right to modify or decline services if they are not suitable for your current condition.

Results Disclaimer:

Our services are designed to support relaxation, scalp health, and overall wellness. However, results may vary from person to person and are not guaranteed.

Aftercare Responsibility:

Personalized aftercare guidance will be provided following your service. Results are best maintained when aftercare recommendations are followed consistently.

Conduct & Environment:

We strive to maintain a peaceful, respectful environment. Any inappropriate behavior may result in refusal of service and removal from the premises.

Gift Cards:

All gift cards are non-refundable and must be used only for services, not products.

Intellectual Property:

All content on this website, including branding, logos, service names, and written material - is the property of Solara Scalp Spa and may not be copied or used without permission.

Right to Update Policies:

We reserve the right to update these Terms and Conditions at any time. Continued use of our services or website indicates acceptance of any changes.

Natural Hair Philosophy:

At Solara, we honor your natural texture and encourage gentle, restorative care. Our services are designed to support the integrity of your hair and scalp rather than alter it through heat styling. Choosing to receive a blowout or apply any form of heat styling after your service will compromise the results. By doing so, you acknowledge that Solara is not responsible for any changes in outcome, including diminished results, dryness, or alteration of the hair's natural texture.