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Membership Cancellation & Refund Policy

At Southern Sun Tanning, we do not require long-term contracts. Our memberships are billed on a recurring monthly basis and may be canceled at any time.

Membership Billing

When signing up for a membership, customers agree to keep a valid payment card on file. The card on file will automatically be charged each month on the scheduled billing date unless the membership is canceled.

Customers are welcome to use their membership for as little as one month. However, if you do not wish to continue your membership into the following month, you must cancel before your next scheduled billing date.

Cancellation Policy

To avoid being charged for the next billing cycle, membership cancellations must be completed at least 48 hours before the scheduled draft date.

It is the customer's responsibility to cancel their membership before the cancellation deadline. Simply not using the membership, visiting the salon less frequently, or notifying us after the billing deadline does not automatically cancel future payments.

Refund Policy

Because memberships are automatically drafted and cancellation is the responsibility of the customer, refunds will not be issued for membership charges that have already been processed due to a failure to cancel at least 48 hours before the scheduled billing date.

Once a payment has been successfully drafted, the membership will remain active through the paid billing period and may be used until the end of that cycle.

By signing up for a membership, customers acknowledge and agree to these automatic billing, cancellation, and refund policies.