FREQUENTLY ASKED QUESTIONS

Do you take walkins?

While we do our best to accommodate walk-ins & same day services, it is best to give us a call and check for availability for the day.

How long is the grace period for appointments?

We kindly provide a 10 minute grace period for all services, after 15 mins your appointment may be altered or subject to a cancellation w/ fee. Running behind? Please reach out to your service provider to see if they can accommodate you.

Cell Phone Use Policy?

While we don't mind cell phone use, please bring earbuds if you plan on taking a call, scrolling tiktok or watching your favorite show on your device to be courteous to others around you.

What if I forgot to select my add ons such as soak off or nail art?

While we do our best to accomadate all our clients your appt may need to be altered or cancelled if all needed items were not booked. Please reach out to your service provider asap if you need to add anything to your service such as a soak off or nail art.

Do you work over other salons work or offer foreign fill ins?

We do not work over or offer fills on other salons work because we usually see a lot of product lifting, overly bulky nails & missing corners or sidewalls when you come in with foreign product on and we do not guarantee the retention on something we didn't put the foundation on since we are only filling in a small area. You will need to book a soak off with your service.

Do you offer silent appointments?

Yes & we get it, sometimes your social battery is drained! Just let your service provider know that your ok without conversation today. We will only ask what we need regarding your service.

Do you offer manicures & pedicures at the same time?

This is up to the discretion of your service provider. If you are wanting to book services and have them done at the same time please send a request to your provider to see if they can accomadate your request,otherwise all services will be done one after the other.

Im trying to book online but when I select add ons the times disappear?

This usually means the beauty pro does not have enough time in their schedule for all of your add ons and would not be able to fully complete your requested service. We suggest adding yourself to the waitlist with everything your wanting to book. A beauty pro will reach out to try to get you scheduled on your preferred day.


How to join a waitlist? Select your services and add ons, you will then see a join waitlist button at the bottom of the screen. Â