PLEASE NO CHILDREN OR ANIMALS AT YOUR APPOINTMENT AS A COURTESY TO OTHER GUESTS AND SAFETY PROTOCOLS
While we love your littles & furry companions the salon is a time for you to relax and unwind. For additional safety and liability we ask that you make arrangements for child care or pet care for your appointment. Additional guests may be required to wait in the lobby/waiting area while services are performed. We pride ourselves on creating a clean, safe and stress free environment for everyone to enjoy their self care day. Check with your service provider for accommodations.
THANK YOU!
Salon Policies
Our salon policies are in place to ensure a smooth, enjoyable experience for every guests. They help us stay on schedule, provide high quality services, and respect the time of both our clients and our team.
NO REFUNDS
We do not offer refunds on any services or products. If an issue arises once your service is completed, you will need to reach out to your beauty pro as all service providers are independent of the salon and run their businesses within The Beauty Vault. We do pride ourselves on providing a quality service & exceptional customer service with all beauty pros.
CANCELLATIONS, LATE &
NO SHOW FEES
While we understand things happen and you might not be able to make your appointment we do ask for a notice 24 hours before your appointment time. Late cancelations are subject to 50% of the total services booked. No shows will be charged 100 % of services. If you owe a balance you will need to pay your invoice in order for future appointments to be accepted.
PAYMENT
-Credit/Debit cards accepted w/fee
-Cash
-Check with your provider for alternative payment methods (Zelle,Venmo)