Prepare for your appointment
Your session is right around the corner, and we’re here to make sure you’re set up for success. Below, you’ll find a quick guide to what’s ahead and how to prepare so your appointment feels effortless.
What to expect
Once your meeting is scheduled, you'll receive several notifications via email and text. These messages will include details on how to prepare and how to join your one-on-one session using Vagaro Live Stream.
At the scheduled time, you’ll meet with your dedicated Onboarding Agent in a personalized 1-on-1 virtual session. Your Agent will share their screen and walk you through your new Vagaro account step-by-step — whether that’s importing data, configuring settings, or tailoring the system to fit your business. You’ll have the chance to ask questions and focus on what matters most to you.
Get the most out of your appointment
Get a head-start.
Watch our brief tutorial on how to join your Live Stream session, then explore our live or pre-recorded workshops to familiarize yourself with Vagaro's core features before your appointment.
Choose a quiet space.
Choose a space where you can clearly hear and engage with your Agent. Avoid driving, assisting clients, or handling other business tasks during the session.
Join from any device.
Join from a computer, laptop, smartphone, or tablet — whatever works best for you. If joining from a smartphone or tablet, make sure you have the Vagaro Customer App installed.
Running late or missed your appointment?
Life happens — if you miss your session, your Agent will try texting or emailing you at the scheduled time. If we’re unable to connect within 10 minutes, you’ll receive an email with a quick link to reschedule. Just choose a better moment and we’ll be there.