1. Licensing & Services

The Epilation Lab is a professionally licensed esthetics business in the state of Colorado. We provide professional waxing services for both men and women, including brows, lips, face, arms, legs, bikini, Brazilian/Hollywood, back, and buttocks.

All services are performed by trained and licensed estheticians using professional-grade products and techniques. Results may vary based on hair type, skin type, and individual sensitivity.

2. Client Intake & Consent

  1. All clients are required to read and sign a detailed intake form before receiving services. This form collects important health information and ensures we provide services safely.
  2. Minors (under 18 years old) must have a parent or legal guardian sign a Minor Consent Waiver before any service.
  3. Clients must provide accurate health and skin information. Failure to disclose relevant information may result in service refusal.

3. Health, Safety & Sanitation

  1. All equipment is sanitized according to Colorado state regulations.
  2. Estheticians follow strict hygiene and sterilization protocols for all services.
  3. Clients should inform the esthetician of any medications, skin conditions, allergies, or sensitivities before services.

4. Appointment Policies

  1. Booking & Notifications: Clients may book online, by phone, or in person. Confirmation and reminders are sent via email.
  2. Cancellations & No-Shows: We require at least 6 hours’ notice for cancellations or rescheduling. Missed appointments or late cancellations may incur a fee.
  3. Clients are expected to arrive on time; late arrivals may result in shortened services or rescheduling.

5. Refund & Payment Policy

  1. Services once performed are non-refundable.

6. Products & Aftercare

  1. We use vegan professional-grade wax and a post-wax serum containing pomegranate seed oil and aloe vera to soothe, hydrate, and reduce irritation.
  2. Individual reactions may vary. Clients are responsible for following the aftercare instructions provided by The Epilation Lab.

7. Liability Disclaimer

By booking a service, clients acknowledge that:

  1. Waxing may cause temporary redness, irritation, or minor swelling.
  2. The Epilation Lab is not liable for allergic reactions or pre-existing skin conditions.
  3. Clients have provided accurate health information on the intake form.

The Epilation Lab LLC – Legality & Client Policies