Membership Policies

Membership Billing & Commitment

1. Memberships are charged automatically on the 1st of each month.
2. There is a 3-month minimum commitment. After that, you may cancel at any time.
3. No refunds will be issued if cancelled mid-cycle.
4. To cancel, send a message via email or text at least 7 days before your next billing date.
5. You may pause once during your first 3 months, after that you may pause up to 3x per calendar year.

Scheduling Expectations

1. Services must be scheduled every 3–5 weeks to maintain results and discounted pricing.
2. Appointments booked 6+ weeks apart may incur a $5–$10 upcharge depending on regrowth.
3. Membership services do not roll over. Missed or unused services are forfeited.
4. Services must be used within your billing cycle (month-to-month).
5. It is your responsibility to prebook within the timeframe to avoid losing your visit.

Cancellations & Missed Visits

1. If you cancel or reschedule with less than 24 hours’ notice, the monthly visit is forfeited.
2. Think of your membership like a gym: it rewards routine and consistency, not accumulation.
3. Missed visits are not banked or credited forward unless you've paused your membership.

Member Perks

1. 🎂 10% off one service during your birthday month
2. 💖 Free tidy-up wax (lip, chin, brow, or tint) after 6 consecutive months
3. ✨ Free facial add-on (mask, modality, etc.) after 3 consecutive facials
4. (Discounts are redeemable one at a time)